PRIVACY, DATA & COOKIE POLICY
Effective from: 12/11/25
1. Introduction
Welcome to DrClareB Coaching (“we”, “us”, “our”).
Your privacy matters. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.
By using our website, attending workshops, subscribing to emails, or receiving coaching, you agree to this policy.
2. Who We Are
DrClareB
Dr Claree Boultby Coaching
drclareb@gmail.com
@dr_clareb
We are the data controller responsible for your personal information. Contact us with any questions.
3. What We Collect
We may collect personal information when you:
Make an enquiry
Sign up for newsletters or events
Work with us 1:1, in groups, or at workshops
Use our website
Types of data collected include:
Contact details: name, email, phone, address
Coaching information: forms, notes, goals, reflections
Event details: registrations, attendance
Payment details: processed securely through service providers
Technical data: IP address, browser type, cookies
Marketing preferences: newsletter engagement
Sensitive information: wellbeing or health data shared voluntarily, processed only with explicit consent
We do not knowingly collect data from anyone under 18 years old.
4. How and Why We Use Your Data
We use your personal data to:
Deliver coaching and manage sessions
Organise workshops, talks, and events
Send newsletters, updates, and resources (if subscribed)
Process payments and maintain business records
Improve our website, services, and client experience
Comply with legal, financial, and insurance obligations
We do not sell or rent your information.
5. Legal Bases for Processing
We rely on:
Contract: to deliver services
Consent: for newsletters, marketing, or wellbeing info
Legal obligation: for accounting or records
Legitimate interest: to manage our business securely
Consent can be withdrawn anytime by contacting us.
6. Marketing & Communications
If you subscribe, we may send updates, insights, and event information.
Unsubscribe anytime via the link in our emails or by contacting us.
We maintain a suppression list to prevent accidental re-addition.
7. Cookies
Our website uses cookies to improve functionality and user experience:
Essential cookies: necessary for website operation
Analytics cookies: understand visitor behaviour
Marketing cookies: track engagement with promotions (if applicable)
You can manage or disable cookies via your browser settings. Essential cookies always run, non-essential only with consent. Learn more at allaboutcookies.org.
8. Sharing Your Data
We only share data when necessary with trusted service providers who help us operate our business.
All providers are required to process your data securely and only for the purposes we specify.
If data is processed outside the UK/EEA, safeguards such as Standard Contractual Clauses or UK adequacy decisions are used.
9. Data Retention
Type
Retention
Reason
Coaching & client records
Up to 2 years after last contact
Professional & insurance purposes
Financial & transaction data
7 years
Legal/tax requirements
Marketing & newsletter data
Until you unsubscribe
Consent management
Data is deleted or anonymised after these periods.
10. Data Security
We protect your data using:
Password protection & encryption
Secure storage & backups
Access limited to authorised personnel
Regular security reviews
In case of a data breach, we follow ICO guidance and notify you if required.
11. Your Rights
You have the right to:
Access your data
Correct or delete it
Restrict or object to processing
Withdraw consent
Request your data in portable format
Exercise your rights by contacting [insert email].
If unsatisfied, you can complain to the ICO at www.ico.org.uk.
12. Accountability & Updates
We maintain internal records of our data processing activities to ensure compliance.
This policy may be updated occasionally; the latest version is always on this page with the “Effective Date.”
13. Contact
For questions, concerns, or requests regarding your personal data:
Dr ClareB Coaching
📧 drclareb@gmail.com
🌐 www.drclareb.com
Instagram: dr_clareb